Please Note:

Due to Royal Mail delays during lockdowns, some deliveries may take longer to arrive. Please allow for this delay when you place your order.

Tutors & Schools

Frequently Asked Questions

I represent a school that is interested in ordering your books, potentially in bulk. Can you cater for this type of order?

Yes. Please register as a school and discounts will be automatically applied to your order. Should you require a pro forma invoice, please contact sales@aepublications.co.uk with details of your order.

Do you supply inspection copies?

We do not supply inspection copies of our books but offer a 21-day money-back guarantee, provided that the books are returned to us unused and in pristine condition. Books must be returned at the customer’s expense. Please email sales@aepublications.co.uk before returning any books.

Is there a discount for bulk purchases?

We offer discounts and free UK delivery on all orders over £15 (including bundles), when purchased in a single transaction. Prices for bundles are clearly shown on the bookshop pages. For tutors and schools we offer discounts dependent on the value of each order. Please register with a tutor/school account to receive these discounts. Please e-mail sales@aepublications.co.uk for further information.

I have a promotional code to use when purchasing your books. How do I use it?

Tutor/school discounts are automatically applied to the basket when logged in. Other promotional codes cannot be used in conjunction with your tutor/school discount.

Can I place an order over the phone or by e-mail?

No. The online bookshop is the only way to purchase books directly from us.

How long will it take for my books to arrive?

We aim to despatch orders within 2 working days. Packages weighing less than 2kg are delivered by second class Royal Mail postal service, which normally takes 3 working days. Should your order not arrive within 13 days (as per Royal Mail’s guidelines), please contact sales@aepublications.co.uk and provide your order number and daytime contact details. Orders above 2kg are delivered by courier and should arrive within 2 working days of despatch. If you require your order by a specific date, please e-mail sales@aepublications.co.uk before ordering, to confirm that it will be possible.

Is there a discount for bulk purchases?

We offer discounts, and free UK delivery on all orders over £15. Discounted prices for bundles are clearly shown on the bookshop pages. We offer discounts for tutors and schools, dependent on the value of each order. Please register as a tutor or school to benefit from this scheme. Please e-mail sales@aepublications.co.uk for further information.