We aim to despatch orders within 2 working days. Packages weighing less than 2kg are delivered by second class Royal Mail postal service, which normally takes 3 working days. Should your order not arrive within 13 days (as per Royal Mail’s guidelines), please contact sales@aepublications.co.uk and provide your order number and daytime contact details. Orders above 2kg are delivered by a courier service and should arrive within 2 working days of despatch. If you require your order by a specific date, please e-mail sales@aepublications.co.uk before ordering, to confirm that it will be possible.